Refund and Returns Policy
At BSTrader, customer satisfaction is our priority.
Return Eligibility
Products can be returned within 7 days of delivery if:
- The product is damaged
- The wrong product was delivered
- The product is defective
Return Conditions
To be eligible for return:
- Product must be unused
- Product must be in original packaging
- Invoice must be provided
Refund Process
After receiving and inspecting the returned item, refunds will be processed within 5–7 business days.
Refund will be issued through the original payment method.
Non-Returnable Items
The following items cannot be returned:
Clearance sale products
Used products
Physically damaged by customer